6 Questions To Determine If You Need A Customer Portal
Today’s B2B buyers want to conduct business online. Whether they can cover the entire customer journey online, or just part of it, they want speed, convenience, and transparency. This ...
Taking Friction Out Of B2B Payments With Self-Service
Everyone wants to get paid faster. In today’s uncertain economic climate, it’s essential that customers pay on time so your cashflow doesn’t suffer. But paper-based payments can’t really keep up ...
Is B2B Shopping Really Like B2C?
Raise your hand if you’ve ever heard that all B2B eCommerce websites need to provide an Amazon-style experience. If you haven’t heard this, you will! It’s one of the most ...
The True Measure Of Success In B2B eCommerce
If B2B eCommerce isn’t generating value, then something is broken. But how do you quantify that value? Which B2B eCommerce KPIs matter most? Is there anything that hard data won’t ...