Conventional Platforms Require A Coalition Of Vendors.
B2B eCommerce and customer portals get pretty complicated for manufacturers. With customer-specific data and logic in SAP, you’ll need multiple partners to make a conventional platform work for your business:
- Platform licensing vendor
- Implementation partner
- Integration platform licensing & implementation
- Separate support for the solution and the SAP integration
In this scenario, who really owns the web channel? When bugs arise — and they will — it’s far too easy for vendors to blame each other. This makes it difficult to keep the B2B portal running smoothly. Ultimately, problems here can affect sales and customer retention.
Welcome To Your Team Of SAP B2B Ecommerce Experts.
When you work with Corevist, you don’t just get our cloud-hosted technology. You also get us. We’re a team of specialists who eat, sleep and breathe SAP B2B eCommerce. With a best-in-class SLA and 24×7 support, we take ownership for your entire technology stack — including our prebuilt, configurable SAP integration. When things go bump in the night, we’re on it.
Our Support Commitment
From the front-end experience to SAP integration, we support your entire B2B eCommerce stack. If you see an issue, you don’t have to call multiple vendors to triage the problem. Just let us know what’s going on and indicate the severity level using our four-stage urgency scale. You’ll rest easy at night knowing we’ve got you covered.
Our Monitoring Commitment
Full-stack ownership requires vigilance. That’s why we’ve implemented monitoring systems that cover every aspect of your cloud-hosted solution.
- Application performance
- Exception reporting
- Server performance
- SAP connection monitoring
Corevist’s Commitment
Because our care is so comprehensive, we often spot problems that our clients wouldn’t know about otherwise. If we control the system causing the issue, we simply fix it and report on both the problem and the solution. If our client controls the system, we notify them immediately, often collaborating on a resolution. Check out these real-life stories of our commitment to clients.
The Corevist Difference
We’ve got your back — but that’s not our only unique benefit. Two additional factors set us apart from the competition.
Ready To Begin?
Let’s get started together.
Schedule a consultation with a specialist, and let’s define your path forward.