Are Corporate eBusiness Managers a Dying Breed?
The Plight of the eBusiness Manager Back in the day, when the Internet and eCommerce first came on the scene in the late 90’s, corporate eBusiness Managers were springing up ...
The Plight of the eBusiness Manager Back in the day, when the Internet and eCommerce first came on the scene in the late 90’s, corporate eBusiness Managers were springing up ...
Data-driven analysis in B2B When it comes to achieving B2B ecommerce success, leaving well enough alone isn’t a winning strategy. If you want to increase the value that you and ...
KPIs for B2B eCommerce Now that we’re approaching close to 70,000 visits, and almost $10M of revenue, per month from our various B2B websites, I think it’s time to reflect ...
SAP’s CRM (it’s not used for what you think!) Last October, SAP announced that they were offering free CRM licenses to the market. Coincidentally, over the course of the next ...
Order status checks matter Over the last several months, we’ve had several conversations with manufacturers who have told us that their primary means of receiving orders from their customers is ...
Support at b2b2dot0 Last September I wrote a post entitled “Customer Support in an SAP Integrated World”. In that post I discussed the (positive) impact that our “On-Demand” model has ...