b2b2dot0 SaaS Availability – June 2010
Record-breaking uptime for b2b2dot0 June not only produced record breaking temperatures here in Raleigh, North Carolina but it also produced a record breaking month for our data center! As you ...
There’s a SaaS App For That!
An app for everything, for everything an app… A little over a year ago I wrote a blog post entitled “My Love/Hate Relationship with Internet Applications”. Today I’m going to ...
Uptick in Manufacturer eCommerce Spending on the Horizon
B2B eCommerce Spending Set to Increase I just came across this Manufacturing Computer Solutions article that bodes well for our future here at b2b2dot0. IDC Manufacturing Insights and hybris cosponsored ...
Google Analytics is an SAP Customer Service Agent’s Best Friend
Using Google Analytics for customer service Wouldn’t it be awesome if through some amazing telepathic feat of technology you could be alerted to the fact that one of your customers ...
b2b2dot0 SaaS Availability – May 2010
b2b2dot0’s SLA performance Last month I introduced our first blog post on holding us publicly accountable for our Availability Service Level Agreement (SLA). Today I’m going to discuss our May ...
Grinding the Gears of Customer Service
The eFacade revealed At the end of the day, b2b2dot0’s raison d’être is all about customer service. Our company’s mission is to enable SAP manufacturers to provide a world class ...